Fixing errors on your 2023-24 FAFSA

Thank you for submitting your Free Application for Federal Student Aid. We need you to make corrections to your FAFSA or give us more information to support what you reported. Check the instructions below to see what steps you need to take. When Financial Aid and Scholarship Services receives your updated FAFSA, we will begin processing your federal student aid file.

Instructions to correct errors on your FAFSA
What happened	How you can correct it
The Federal Processor is unable to process your Free Application for Federal Student Aid because of issues related to the Anti-Drug Abuse Act of 1988.	Contact the U.S. Department of Education by calling 202-377-3889 or sending an email to applicationprocessingdivision@ed.gov.
Parent 1's Social Security number on your FAFSA could not be confirmed with the Social Security Administration.	Log in to the FAFSA website using your FSA ID and verify that the information is correct. If you believe that Parent 1's Social Security Number is listed correctly, then Parent 1 will need to contact the Social Security Administration at 1-800-772-1213 or visit ssa.gov to resolve this issue. If Parent 1's Social Security Number (Item 57) is incorrect, correct it on the FAFSA. If Parent 1 does not have a Social Security number, then enter all zeros in Item 57. Then submit your FAFSA correction with the required student and parent signatures.
Your Parent 2's Social Security number as reported on your FAFSA could not be confirmed with the Social Security Administration.	Log in to the FAFSA website using your FSA ID and verify that the information is correct. If you believe that your parent's SSN is correct, then your Parent 2 will need to contact the SSA at 1-800-772-1213 or socialsecurity.gov to resolve this issue. If your Parent 2's SSN is incorrect on your FAFSA, enter the correct number in Item 61. If your Parent 2 does not have an SSN, then enter all zeros in Item 61 and confirm by re-entering the zeroes. Then submit your FAFSA correction with the required student and parent signatures.
You either did not provide a date of birth or the date of birth you provided on your Free Application for Federal Student Aid did not match the Social Security Administration's records.	Log in to the FAFSA website using your FSA ID and provide your date of birth (Item 9) or correct it. Then submit your FAFSA correction with the required student and parent signatures.
Parent 1's name and Social Security number, as reported on your FAFSA, could not be confirmed with the Social Security Administration's records.	Log in to the FAFSA website using your FSA ID and verify that the name and SSN on your FAFSA are correct. If both Parent 1's name and SSN are listed correctly on your FAFSA, confirm his name by re-entering both his last name and first name initial in Items 58 and 59. Next, Parent 1 should contact the SSA at 1-800-772-1213 or socialsecurity.gov to make sure they correct it in their records. If either Parent 1's SSN or name is listed incorrectly on your FAFSA, enter the correct information in items 57, 58 and 59. Then submit your FAFSA correction with the required student and parent signatures.
According to the U.S. Department of Education, the Social Security number, name and date of birth, as reported on your FAFSA, for Parent 1 or Parent 2 are not valid.	Log in to the FAFSA website using your FSA ID and verify that the information is correct on your FAFSA. If you believe that Parent 1's and/or Parent 2's SSN, name and date of birth are listed correctly, you will need to ensure that the SSN, name and/or date of birth match the Social Security Administration's records exactly for at least one parent. If a parent does not have a SSN, then you will need to enter all zeros in place of their SSN in Item 57 and/or Item 61. Then submit your FAFSA correction with the required student and parent signatures.
Your Parent 2's name and Social Security number, as reported on your FAFSA, could not be confirmed with the Social Security Administration.	Log in to the FAFSA website using your FSA ID and verify that the information is correct on your FAFSA. If both your Parent 2's name and SSN are listed correctly on the FAFSA, confirm her name by re-entering both her last name and first name initial in Items 62 and 63 on the FAFSA. Next, your Parent 2 should contact the SSA at 1-800-772-1213 or socialsecurity.gov to make sure they correct it in their records. If either your Parent 2's SSN or name is listed incorrectly on your FAFSA, enter the correct information in items 61, 62 and/or 63. Then submit your FAFSA correction with the required student and parent signatures.
According to the U.S. Department of Education, the date of birth you provided on your Free Application for Federal Student Aid may be incorrect.	Log into the FAFSA website using your FSA ID and verify that the information is correct. If your date of birth (Item 9) is correct, confirm this information by reentering the same value for your date of birth. If your date of birth (Item 9) is incorrect, enter the correct date. Then submit your FAFSA correction with the required signature.
According to the U.S. Department of Education, the date of birth you provided on your FAFSA may be incorrect.	Log into the FAFSA website using your FSA ID and verify that the information is correct. If your date of birth (Item 9) is correct, confirm this information by reentering the same value for your date of birth. If your date of birth (Item 9) is incorrect, enter the correct date. Then submit your FAFSA correction with the required signature.
According to the U.S. Department of Education, the name you submitted on your Free Application for Student Aid was incomplete.	Review the name listed on your Student Aid Report, then log in to the FAFSA website using your FSA ID and verify the information is correct. If your first name (Item 1) and last name (Item 2) are correct, then you must confirm this information by re-entering the same value for your first and/or last name. If your first name (Item 1) and/or last name (Item 2) are incorrect, then you must correct your first and/or last name. NOTE: A blank first or last name is valid only if you have only one name. Then submit your FAFSA correction with the required signature.
According to the U.S. Department of Education, you did not report a name on your Free Application for Student Aid.	Log in to the FAFSA website using your FSA ID and provide your full first and last name on your FAFSA in items 1 and 2. A blank first or last name is valid only if you have only one name. If you have only one name, then re-confirm your name (first or last) by re-entering the same value and leave the first or last name blank if you do not have one. Then submit your FAFSA correction with the required student and parent signatures.
According to the U.S. Department of Education, your parent(s) did file or will file a 2021 income tax return (Item 76), but also reported that Parent 1 does not have a Social Security number.	Log in to the FAFSA website using your FSA ID and verify that the information is correct. If Parent 1's Social Security number (Item 57) is correct, reenter his Social Security number or confirm that Parent 1 does not have a Social Security number by reentering all zeros. Then submit your FAFSA correction with the required student and parent signatures.
According to the U.S. Department of Education, your parent(s) did file or will file a 2021 income tax return (Item 76), but also reported that Parent 2 does not have a Social Security number.	Log in to the FAFSA website using your FSA ID and verify that the information is correct. If Parent 2's Social Security number (Item 61) is correct, reenter her Social Security number or confirm that Parent 2 does not have a Social Security number by reentering all zeros. Then submit your FAFSA correction with the required student and parent signatures.
According to the U.S. Department of Education, you listed your parents' marital status (Item 55) as unmarried but reported two parental incomes.	Log in to the FAFSA website using your FSA ID and review your parents’ marital status (Item 55) to verify the information is correct on your FAFSA. If your parents' marital status is unmarried and NOT living together, then you will need to correct your FAFSA by removing one of your parents’ incomes. If your parents' marital status is unmarried and living together, correct your parent's marital status on the FAFSA. If your custodial parent is married, correct your custodial parent's marital status on the FAFSA to married or remarried, and provide both your custodial and step-parent's information. Then submit your FAFSA correction with the required student and parent signatures. Arizona State University’s Financial Aid and Scholarship Services may request additional documentation to verify your parents' marital status as of the date you signed and submitted your FAFSA.
According to the U.S. Department of Education, your marital status as reported on your FAFSA conflicts with the number of incomes that you reported.	Log in to the FAFSA website using your FSA ID and review your marital status (Item 16) to verify the information is correct on your FAFSA. You should only report income for a spouse if you were married and not separated as of the date you signed and submitted your FAFSA. If you were separated or divorced as of the date you signed your FAFSA, you only need to report your income, even if a joint tax return was filed. If your marital status is correctly reported as unmarried, remove the spouse's income from work from your FAFSA. If your marital status is incorrectly reported as unmarried, then correct your marital status to married/remarried on the FAFSA. Then submit your FAFSA correction with the required signature. FASS may request additional documentation to verify your marital status as of the date you signed and submitted your FAFSA.
The name and Social Security number you entered for Parent 2 on your FAFSA did not match the Social Security Administration's records.	Log in to the FAFSA website using your FSA ID and verify that the information is correct on your FAFSA. If both the name and SSN for Parent 2 are listed correctly, confirm their name by re-entering both the last name and first name initial in Items 61 and 62. Next, your parent should contact the SSA to make sure they correct it in their records by contacting them at 1-800-772-1213 or socialsecurity.gov. If either the SSN or name for Parent 2 is listed incorrectly on your FAFSA, enter the correct information in item 61 or 62. Then submit your FAFSA correction with the required student and parent signatures.
You did not provide your parents’ income information on your Free Application for Federal Student Aid.	Log in to the FAFSA website, review your parents' taxed income (Items 83 through 86) and untaxed income (Items 89a through 89h), and provide this information. Then submit your FAFSA correction with the appropriate required signature.
You did not provide your income information on your Free Application for Federal Student Aid.	Log in to your FAFSA, review your taxed income (Items 35 through 38) and untaxed income (Items 41a through 41i), and provide this information. Then submit your FAFSA correction with the appropriate required signature.
Your parent did not sign your FAFSA or the Student Aid Report corrections you submitted.	Complete one of the following tasks: Make your corrections electronically via the FAFSA website. Log in to the FAFSA website using your FSA ID. Click Provide Signatures. Your parent will enter their FSA ID and click Sign. Submit your parent’s signature. Make a signature correction on your printed SAR certification page and resubmit it by mailing it to Federal Student Aid Programs, P.O. Box 7650, London, KY 40742-7650. If your parent is not able to sign, contact Financial Aid and Scholarship Services at Arizona State University.
Your parent(s) did file or will file a 2021 income tax return (Item 76), but also reported that Parent 1 does not have a Social Security number.	Log in to the FAFSA website using your FSA ID and verify the information is correct on your FAFSA. If the Social Security number for Parent 1 (Item 57) is listed correctly, then reenter their Social Security number or confirm that Parent 1 does not have a Social Security number by reentering all zeros. Then submit your FAFSA correction with the required student and parent signatures.
You did not provide your parents’ marital status and the number of family members in your home on your FAFSA..	Log in to the FAFSA website using your FSA ID, review your parents’ marital status (Item 55) and the number of family members in your home (Item 69), and provide the missing information. Then submit your FAFSA correction with the required student and parent signatures.
You did not provide your marital status and the number of family members in your home on your FAFSA.	Log in to the FAFSA website using your FSA ID, review your marital status (Item 16) and the number of family members in your home (Item 90), and provide the missing information. Then submit your FAFSA correction with the required signatures.
The National Student Loan Data System has reported that you have one or more student loans that may have been obtained fraudulently. At this time, you are not eligible to receive any federal student aid until this issue has been resolved.	Contact FASS: students.asu.edu/contact/financialaid.
The U.S. Department of Education is unable to process your FAFSA based on issues related to your eligibility.	Contact Federal Student Aid at 202-377-4074 within 30 days from the date that you received your letter of notification.
The date of birth you entered for Parent 1 on your FAFSA did not match the date of birth in the Social Security Administration's records based on the Social Security number that you submitted.	Log in to the FAFSA website using your FSA ID and verify that the information is correct on your FAFSA. If both the SSN and date of birth for Parent 1 are listed correctly, confirm their date of birth by re-entering it in Item 60. Next, your parent should contact the SSA at 1-800-772-1213 or socialsecurity.gov to make sure they correct it in their records. If either the SSN or date of birth for Parent 1 is listed incorrectly on your FAFSA, enter the correct information in item 57 or 60. Then submit your FAFSA correction with the required student and parent signatures.
The date of birth you entered for Parent 2 on your Free Application for Federal Student Aid did not match the date of birth in the Social Security Administration's records based on the Social Security number that you submitted.	Log in to the FAFSA website using your FSA ID and verify that the information is correct on your FAFSA. If both the SSN and date of birth for Parent 2 are listed correctly, confirm their date of birth by re-entering it in Item 64. Next, your parent should contact the SSA at 1-800-772-1213 or socialsecurity.gov to make sure they correct it in their records. If either the SSN or date of birth for Parent 2 is listed incorrectly on your FAFSA, enter the correct information in item 61 or 64. Then submit your FAFSA correction with the required student and parent signatures.
The name and Social Security number you entered for Parent 1 on your Free Application for Federal Student Aid did not match the Social Security Administration's records.	Log in to the FAFSA website using your FSA ID and verify that the information is correct on your FAFSA. If both the name and SSN for Parent 1 are listed correctly, confirm their name by re-entering both the last name and first name initial in Items 58 and 59. Next, your parent should contact the SSA to make sure they correct it in their records by contacting them at 1-800-772-1213 or socialsecurity.gov. If either the SSN or name for Parent 1 is listed incorrectly on your FAFSA, enter the correct information in item 57. Then submit your FAFSA correction with the required student and parent signatures.
The name and Social Security number you entered for Parent 2 on your Free Application for Federal Student Aid did not match the Social Security Administration's records.	Log in to the FAFSA website using your FSA ID and verify that the information is correct on your FAFSA. If both the name and SSN for Parent 2 are listed correctly, confirm their name by re-entering both the last name and first name initial in Items 62 and 63. Next, your parent should contact the SSA to make sure they correct it in their records by contacting them at 1-800-772-1213 or socialsecurity.gov. If either the SSN or name for Parent 2 is listed incorrectly on your FAFSA, enter the correct information in item 61. Then submit your FAFSA correction with the required student and parent signatures.
The Social Security Number, name and date of birth, as reported on your FAFSA for Parent 1 or Parent 2 are not valid.	To resolve this issue, you will need to log in to the FAFSA websiteusing your FSA ID and verify that the information is correct on your FAFSA. If the SSN, name and date of birth for Parent 1 and/or Parent 2 are listed correctly, confirm that the SSN, name and/or date of birth match exactly with the Social Security Administration's records for at least one parent. If your parent does not have a SSN, enter all zeros in item 57 and/or Item 61. Then submit your FAFSA correction with the required student and parent signatures.
Your parent(s) did file or will file a 2021 income tax return (Item 76), but also reported that Parent 1 does not have a Social Security number.	Log in to the FAFSA website using your FSA ID and verify the information is correct on your FAFSA. If the Social Security number for Parent 1 (Item 57) is listed correctly, then reenter their Social Security number or confirm that Parent 1 does not have a Social Security number by reentering all zeros. Then submit your FAFSA correction with the required student and parent signatures.
Your parents did file or will file a 2021 income tax return (Item 76), but also reported that Parent 2 does not have a Social Security number.	Log in to the FAFSA website using your FSA ID and verify the information is correct in your FAFSA. If the Social Security number (Item 61) for Parent 2 is listed correctly on the FAFSA, enter it again or confirm that Parent 2 does not have a Social Security number by reentering all zeros. Then submit your FAFSA correction with the required student and parent signatures.
Your parent(s) did file or will file a 2021 income tax return (Item 76), but also reported that Parent 1 does not have a Social Security number.	Log in to the FAFSA website using your FSA ID and verify the information is correct on your FAFSA. If the Social Security number for Parent 1 (Item 57) is listed correctly, then reenter their Social Security number or confirm that Parent 1 does not have a Social Security number by reentering all zeros. Then submit your FAFSA correction with the required student and parent signatures.