2021–2022 Loan Default Resolution Verification

Financial Aid and Scholarship Services will request this documentation only if it is needed to complete your financial aid file. If this item is listed under your Financing Tasks in My ASU, your financial aid awarding and disbursement will be placed on hold.

If this item is listed under your Financing Tasks in My ASU, your financial aid disbursement will be placed on hold.

Purpose: Your FAFSA indicates that you have defaulted (i.e., failed to make payments) on your student loan(s). One of the consequences of default is loss of additional federal student aid eligibility. To regain your eligibility, you must resolve the default using one of the two options below.

  1. If you have a defaulted federal student loan or grant overpayment in an active bankruptcy claim and your debt is dischargeable, upload documentation from the holder of the debt stating it is dischargeable.
  2. Resolve your defaulted student loan(s) and upload resolution proof from the guarantee or collection agency in the eForm below.

    To determine the holder of your defaulted student loan(s), log in the National Student Loan Data System website with your FSA ID and password. Contact the holder of your defaulted student loan(s) directly for instructions on how to resolve your default.

    Once resolved, upload acceptable documentation such as:

    • Repayment of the full amount of your defaulted student loan.
    • Loan consolidation.
    • Loan rehabilitation.

Visit Getting Out of Default on the Federal Student Aid website for more information.

Instructions

  1. Click on the eForm below and follow the instructions provided.
  2. Upload documentation showing the default has been resolved.
  3. Submit the eForm.

Complete and submit online.