ASU Tempe

Federal Perkins Loan repayment

ASU sign at Tempe campus and two people walking by

Lending Institution

For Perkins Loans borrowed while attending ASU, your lender is ASU, and you repay ASU once your loan has been placed in repayment status. Federal Perkins Loans originated at Arizona State University are handled in conjunction with Heartland ECSI , the billing service that assists ASU in processing Perkins loan payments.

Perkins Loan borrowers are responsible for updating their address and other contact information with both the ASU Collections Office and ECSI. Address changes made on your Student Account are not reflected on Federal Perkins Loans.

Accessing your Loan information

Online Access


ASU’s Perkins school code is U5

Account Inquiries

Address: Heartland ECSI 100 Global View Drive Warrendale, PA 15086

Phone: 1-888-549-3274

Online payments



Cancellation information


Loan Status

Address changes

ASU Collections Office

Tempe campus, Student Services Building, Suite 234
Phone: 480-965-5220
Fax: 480-965-4587
Mailing Address:
PO Box 870303
Tempe, AZ 85287-0303


Federal Perkins loans go into repayment nine months after graduation, after withdrawal from school, or dropping below half-time enrollment. Monthly payment depends on the loan amount and the length of your repayment period. The repayment period is up to 10 years, depending on the amount owed.

Make payments online with Heartland ECSI at

Payments can also be sent to:
ASU Collections Office
PO Box 870303
Tempe, AZ 85287-0303

Borrowers consolidating their educational loans have the responsibility of ensuring their Federal Perkins Loan is included. Please keep in mind that once a loan is consolidated benefits and options made available to borrowers are lost and may not be reestablished since your lender has paid your Federal Perkins loan. Please visit the National Student Loan Data System (NSLDS) to view a list of your educational loans and/or grants that you have received.

Loans in Default

If you fail to make payments according to the terms of your promissory note, the binding legal document you signed at the time you took out your loan, the following are the consequences of defaulting on your loan:

  • National credit bureaus will be notified.
  • Eligibility for any type of deferments will be lost.
  • Loan is accelerated, making payment in full immediately due (principal and interest).
  • No longer eligible for Title IV federal financial aid if you decide to return to school. 
  • Late fees and collection cost will be added on top of your loan amount. Loan is subject to outside collection agency assignment.
  • Continued failure to repay your defaulted loan results in your loan being assigned to the U.S. Department of Education.

ASU Collections Office

Please contact the ASU Collections Office at 480-965-5220 immediately with any questions or to discuss possible options.

Federal Perkins Loan Benefits and Options

Borrowers are entitled to various benefits and options, such as deferment, cancellation, and forbearance. Forms are available by selecting the ECSI Forms link. Submit the appropriate form and any required documentation to ECSI or to the ASU Collections Office. Incomplete forms will not be processed and may be returned to the borrower.

Please review all options and contact ASU's Collections Office with any questions.