GradGuard tuition and fee protection plan
GradGuard Tuition Protection
What happens when your education is disrupted by an unexpected injury, illness or other serious life event? Depending on the timing of your withdrawal, you may not be eligible to receive a refund for all of your tuition and fees. GradGuard Tuition Protection strengthens and broadens the scope of our existing refund policy, and can help students and parents avoid a financial loss due to an unexpected withdrawal for a serious covered illness, injury or other covered reason.
GradGuard can reimburse up to 100% of the student’s investment, including other school-invoiced fees, after a withdrawal due to a covered reason such as:
Covered withdrawals can take place any time during the covered term. GradGuard offers members special access to an assistance hotline to help students and their families take care of emergencies and unexpected issues.
Tuition protection must be purchased before the first day of classes and is offered as a voluntary benefit to our families. Your participation is not required. The school is not compensated for this program.
You can sign up for GradGuard tuition protection on My ASU by clicking the “Pay Bill” button.
Questions? Contact GradGuard directly:
Member Services: 877‑794‑6603
Claims (Allianz): 888‑427‑5045
Submitting a claim to GradGuard
Students who have purchased a tuition and fee protection plan and need to file a claim should do so by completing the following steps:
- Contact the Claims Department
To initiate a Claim, Call 1-888-427-5045 with your plan number, date of the incident and general information about the claim. A claim packet will be mailed to you. Complete the Claim Packet
Fill out all required sections. For the portion to be completed by ASU (the Institution Validation Form), please email the documents to [email protected] and all sections to be completed by the Business and Registrar will be completed and returned to you via email.Once you've filled out all the forms and receive the completed Institution Validation Form back from the above school email address, you're ready to submit your Claim.
Submit the Claim Packet
By mail:
Allianz Global Assistance
Attn: Tuition Claims Dept.
PO Box 72301
Richmond, VA 23255-2031
OR
By email:
[email protected]Questions or to Check Claim Status
Call the claims department at 1-888-427-5045
Terms, conditions, and exclusions apply, including for pre-existing conditions. Plans only available to U.S. residents and may not be available in all jurisdictions. Recommended and provided by Grad Guard, a service of Next Generation Insurance Group, LLC (NGI), the licensed agent for all insurance programs. AGA Service Company, dba Allianz Global Assistance (AGA), compensates GradGuard, their national program management partner, for the marketing, distribution and administration of the products. Insurance plans include insurance benefits and assistance services. Pricing may vary by state. Insurance benefits are underwritten by Jefferson Insurance Company (NY, Administrative Office 9950 Mayland Drive, Richmond, VA 23233) rated “A+” (Superior) by A.M. Best Co., A+ (Superior) is the 2nd highest standard of A.M. Best’s 13 Financial Strength Ratings. Non-insurance benefits/services are provided by AGA Service Company. Claims are administered by Allianz Global Assistance (AGA). Allianz Global Assistance is a mark of AGA Service Company or its affiliates. AGA Service Company is an affiliate of Jefferson Insurance Company. Plans include insurance benefits and assistance services. Except as expressly provided for under the plan, consumers are responsible for charges incurred from outside vendors. Contact AGA Service Company at 888-427-5045 or 9950 Mayland Dr., Richmond, VA 23233 or [email protected]. Schools do not receive compensation for purchase.