ASU financial aid office

ASU financial aid and student accounts

Contact us

Call wait times can be long at the start of the semester. Skip the long lines and watch the videos below for answers to the top questions students are asking about financial aid, tuition and billing, and managing student accounts. 

You can also check our FAQs or use the Help tab in My ASU to launch a chat session

Incoming on-campus students

Incoming on-campus first-year and transfer students
Connect with your admission team member.

Incoming graduate students
Connect with your admission team member.

Incoming military/veteran students
Connect with your Pat Tillman Veterans Center team member.

Incoming International students
Connect with your admission team member.

Incoming ASU Online students

Call us at 
1-855-278-5080

or visit the My ASU Help tab to email a specific question.

Current students

Call us

1-855-278-5080

Email us

Visit the My ASU Help tab to email a specific question.

Chat with us

Launch a chat session

Office locations and hours

Downtown Phoenix

University Center Building, Room 144
Fax: 602-496-0397

West

University Center Building, Room 101
Fax: 602-543-6712

Polytechnic

Administration Building, Room 160
Fax: 480-727-1080

Tempe

Student Services Building, 2nd Floor
Fax: 480-965-9242

Hours 

Monday - Friday

8:15 a.m. - 5:00 p.m.

Closed Saturday, Sunday and university holidays

 

Mailing address for payments

ASU Student Accounts
PO Box 870303
Tempe, AZ 85287-0303

Additional resources