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Call wait times can be long at the start of the semester. Skip the long lines and watch the videos below for answers to the top 5 questions students are asking about financial aid, tuition and billing, and managing student accounts.
- How do I make a payment?
- How do I check the status of my financial aid?
- When will I get my financial aid refund?
- How do I accept or decline loans in My ASU?
- Why did my financial aid change?
You can also check our FAQs or use the Help tab in My ASU to launch a chat session.