2025-2026 Student Identification Verification Process

If this item is listed under your Financing Tasks in My ASU, your financial aid disbursement will be placed on hold until you provide the information requested.

Why this is needed

The Department of Education has notified ASU Financial Aid and Scholarship Services that you must confirm your identity.

Instructions

To complete this process, you must verify your identity using a valid, unexpired, government-issued photo ID. You have two options to do so:

• Option 1: In-Person Verification

  Visit our campus location in person and bring a physical copy of your valid, unexpired, government-issued ID*. Please ensure the ID is current and includes your photo.

• Option 2: Zoom Verification

  If you are unable to visit in person, you may contact us to schedule a Zoom video call. During this call, you will be asked to present your valid, unexpired, government-issued photo ID* on camera for verification.

  Schedule your Zoom appointment

You can view your document status on My ASU’s Finances tab. Please allow two to three business days for a receipt to show in your Financing Tasks.

The following are not sufficient for identity verification:

• An ID issued by a state university or college.
• A military ID (18 U.S. Code § 701 prohibits it from being photocopied).